Retain Your Clients

Dynamic pathways crafted for trainers and physiotherapists.

Master the Osteo Empowerment Pathway, excel in your practice, and secure lasting client relationships.

MODULE ONE

Introduction to Osteo Empowerment

OUTCOME

Clear understanding of how osteopathic knowledge can be integrated into fitness and rehabilitation.

DESCRIPTION

Kick off your journey by exploring the foundational principles of osteopathy, setting the stage for how these concepts can be effectively applied in your personal training and physiotherapy to enhance client retention.

MODULE TWO

Client Assessment Techniques

OUTCOME

Improved ability to conduct thorough and effective client assessments.

DESCRIPTION

Learn to perform detailed client assessments to understand specific needs and goals, pivotal in tailoring your approach to meet expectations and improve retention.

MODULE THREE

Customized Program Development

OUTCOME

Ability to develop customized programs that increase client satisfaction and retention.

DESCRIPTION

Develop skills to create personalized training and recovery plans that cater specifically to the needs and goals of your clients, fostering greater commitment and satisfaction.

MODULE FOUR

Enhancing Client Engagement

OUTCOME

Increased client engagement and motivation.

DESCRIPTION

Master techniques to keep your clients motivated and engaged throughout their training or therapy sessions, increasing adherence and reducing dropout rates.

MODULE FIVE

Integrating Holistic Health Practices

OUTCOME

Comprehensive understanding of integrating holistic practices.

DESCRIPTION

Dive into holistic health practices including nutrition and mental wellness to offer a broad-spectrum approach, enhancing overall satisfaction and retention.

MODULE SIX

Advanced Retention Strategies

OUTCOME

Effective retention strategies that can be immediately implemented.

DESCRIPTION

Explore advanced strategies for retaining clients long term, including setting up loyalty programs, effective use of progress tracking, and regular client feedback mechanisms.

MODULE SEVEN

Communication Skills for Health Professionals

OUTCOME

Enhanced communication skills tailored to diverse client needs.

DESCRIPTION

Strengthen interpersonal communication skills to better interact with clients, ensuring clarity and empathy in all communications, thereby increasing client trust and retention.

MODULE EIGHT

Leveraging Technology

OUTCOME

Proficiency in using technology to enhance client engagement and retention.

DESCRIPTION

Harness the potential of modern technology for health tracking, appointments, and interactive sessions to provide a seamless and interactive client experience.

MODULE NINE

Problem-Solving in Client Management

OUTCOME

Better problem-solving skills in dealing with client issues.

DESCRIPTION

Equip yourself with robust problem-solving strategies to efficiently handle and resolve any issues or complaints that may arise, improving client trust and retention.

MODULE TEN

Building a Referral Network

OUTCOME

Effective strategies for expanding business through referrals.

DESCRIPTION

Learn how to build a strong referral network with fellow health professionals and current clients, expanding your influence and attracting new clients who are likely to stay longer.

MODULE ELEVEN

Practicing Self-Care

OUTCOME

Improved personal well-being to better serve clients.

DESCRIPTION

Focus on personal health and stress management techniques to maintain high levels of energy and care in your practice, ensuring you can provide the best service to clients.

MODULE TWELVE

Program Review and Future Planning

OUTCOME

A solid plan for continuous improvement and adaptation of retention strategies.

DESCRIPTION

Conclude your learning experience by reviewing all techniques and strategies learned, evaluating their effectiveness, and setting a plan for continual learning and adaptation to new client needs and market trends.

Modules

1

Self Discovery

This is the starting point, you embark on a journey of self-discovery. By identifying your ideas, values, interests, passions, and strengths, you’ll be able to start to map out a meaningful and fulfilling future beyond your current role and identity.

Duration: 3 hours

2

Purpose Discovery

The 'Purpose Discovery' module involves deep, perhaps lengthy, reflection exercises and visualisation techniques to help you discover and validate your new purpose beyond your work identity. You will leave this module feeling empowered and confident about your next phase of life.

Duration: 3 hours

3

Process Development

In this ‘foundation’ module, you’ll start to build a clear roadmap for your journey into the future. Through a clear understanding of goal-setting and action planning, you’ll gain the tools and techniques you need to navigate this significant transition. You may well find this quite different from any change you’ve managed before.

Duration: 3 hours

4

Support Development

This module will guide you in how to prepare yourself for the way forward. You’ll learn to ‘let go’ of the ‘past’ and the need for forgiveness and gratitude to facilitate this. We’ll discover who and what to avoid and how to identify ‘partners in believing’ who’ll support you in what may be a complex period of setting yourself free.

Duration: 3 hours

5

Managing Transition

Building on the previous module, you'll learn stress management techniques, how to deal with anxiety, and resilience-building strategies. You’ll learn to have faith and belief in yourself and transmit this to others. We’ll revisit the work you did in Modules 2 and 3 and fill out any additional detail or clarity. This module prepares you emotionally to manage the way forward seamlessly.

Duration: 3 hours

6

Harvesting Transition

In this module you’ll ‘launch’ your new ‘business’ of being YOU in ‘life-after-work’. You'll learn confidence-building exercises and ongoing action planning techniques to face any future fears and uncertainties. By paying attention to your intention without tension and with the support of your ‘team’ you can be confident your expectations will be met. This module ensures you step into your next phase ‘Powered Up’ with a sense of renewed significance and life force. Perhaps it’s time for a ‘starting party’!

Duration: 3 hours

Who is it for?

  • A personal trainer or physiotherapist.
  • Struggling with client retention in your practice.
  • Ready to acquire health knowledge to aid client commitment.

Who is it not for?

  • Not a personal trainer or physiotherapist.
  • Unwilling to engage in a whole-person perspective in your practice.
  • Not seeking to improve your client retention rate.

About Eric Johnson

I'm Eric Johnson, a dedicated coach supporting personal trainers and physiotherapists to enhance their careers and deepen client relationships. With three years of experience, I tackle the common challenge of client retention by guiding you through the Osteo Empowerment Pathway. This approach equips you with essential health knowledge and effective strategies, ensuring you not only meet but exceed your professional goals. I'm committed to fostering your growth, helping you create the thriving career you envision.

Retain Your Clients

Dynamic pathways crafted for trainers and physiotherapists.

Master the Osteo Empowerment Pathway, excel in your practice, and secure lasting client relationships.